When this may be relevant to you
- You need to review your current position before proceeding.
- You want clear responsibilities and a defined scope of support.
- You need to organise the relevant information and the next steps.
Focus on the work involved
Define the requirements
Organise objectives, the buying journey and the page structure.
You prepare: Product, customer and brand information.
Choose an approach
Clarify the platform, integrations and work to implement.
You prepare: Business priorities, resources and existing tools.
Review and hand over
Agree functional checks, administrative documentation and maintenance responsibilities.
You prepare: Content and account checks and participation in the handover.
Agree the approach before work begins
- Discuss objectives and the current stage.
- Agree the work, responsibilities and deliverables.
- Prepare the information and coordinate the agreed activities.
- Review the documentation and clarify the next steps.
What you receive
- A checklist of information and work to prepare.
- An agreed list of responsibilities and deliverables.
- Documentation and guidance for the next steps within the agreed scope.
The specific deliverables are agreed for the service or programme concerned.
Questions you may have
Can we discuss a specific part of the work?
Describe your current situation and the support you need. The scope and the conditions for taking on the work are clarified before proceeding.
What is included in the service?
The tasks, responsibilities, deliverables and any follow-up support are agreed individually. Related services or additional work are clarified separately.

