VI
EN
When this may be relevant to you
- You need to review your current position before proceeding.
- You want clear responsibilities and a defined scope of support.
- You need to organise the relevant information and the next steps.
Focus on the work involved
Review the current position
Organise activities, objectives and constraints.
You prepare: Information about channels, products and available resources.
Assess development options
Compare opportunities against criteria and readiness requirements.
You prepare: Experience, supply and implementation capacity.
Set a direction
Clarify priorities, review points and how progress will be monitored.
You prepare: Owners, resources and the data used for review.
Agree the approach before work begins
- Discuss objectives and the current stage.
- Agree the work, responsibilities and deliverables.
- Prepare the information and coordinate the agreed activities.
- Review the documentation and clarify the next steps.
What you receive
- A summary of the current position.
- A priority list based on agreed criteria.
- A phased direction and an approach to monitoring progress.
The specific deliverables are agreed for the service or programme concerned.
Questions you may have
Can we discuss a specific part of the work?
Describe your current situation and the support you need. The scope and the conditions for taking on the work are clarified before proceeding.
What is included in the service?
The tasks, responsibilities, deliverables and any follow-up support are agreed individually. Related services or additional work are clarified separately.